Why a policy portfolio needs one central system
A portfolio kept in spreadsheets splits the same information across several files: the expiry date in one table, the client in another and the claim in an email thread. As the number of policies grows, it becomes hard to see at a glance what is about to expire. 4insurance keeps the policy, the client, the insurer and the renewal date in the same record, so everyone on the team works from the same information.
Expiry dates, renewals and the working list
Each policy has an expiry date and a renewal date. The renewals list shows the policies coming up for renewal, so you or your colleagues can review them and contact the client in good time. The platform shows the dates you entered and does not send messages on your behalf: the renewal conversation stays between the broker and the client.
Recording a new policy
A new policy is recorded from the client record. You choose the insurer and the type of insurance, enter the validity period, the renewal date and the contract details, and the policy appears in the portfolio, linked to the client. Insurers are also kept as separate records, so the same company is named consistently across all its policies.
Linked to clients and claims
A policy stays linked to its client and to any claims files opened on it, so when you review a claim you can see the policy it relates to. When several members of the team work in the same account, they all see the same policy records.