Each claim has its own file, linked to the affected policy and to the client: you open the file, track its status and keep all open claims in one list.
In short: a claim involves an insured event, a policy, a client and a file that must be followed through to its conclusion. 4insurance gives you claims files linked directly to the affected policy and to the client record: you open the file from the policy, see the client and the cover, and track the status of the file. Claims files do not stay scattered across emails and spreadsheets, and anyone who opens the file sees the same information as you.
A claim involves several parties — the client, the broker and the insurer — and a sequence of stages that must be followed in order. When files live in emails or spreadsheets, it becomes hard to know the status of each one. 4insurance keeps each claims file linked to the affected policy and to the client record, so the context stays in one place.
The file is opened from the affected policy. The policy and the client are already linked to it, and you record the details of the event and the current status of the file.
Each file has a status that you update as the claim progresses, from opening to closure. The list of open files shows where each one stands and who needs to be contacted next. The platform does not announce status changes to the client; keeping them informed remains the broker's responsibility.
Several team members can work in the same account on the same files, so a colleague can pick up a file and carry on from where it stands.
From the affected policy, you open a new claims file. The policy and the client are already linked to it, and you complete the event details and the current status.
Yes. The file appears on the affected policy and in the client file in the CRM, so when you open a client you also see their claims files.
Yes. The list of claims files shows the open files and the status of each one.
No. The platform does not send automatic notifications to the client or to the insurer. Informing the client about the status of the file remains the broker's responsibility.
Yes. Several team members can work in the same account on the same claims files.
Start with your open claims: link them to the affected policies, and the whole team works from the same information.
4insurance reúne la gestión de pólizas, el CRM de clientes, los expedientes de siniestros, la emisión de pólizas y los informes de comisiones en una única plataforma.
Somos transparentes: aquí es donde 4insurance no es (todavía) la mejor opción:
Encaja con corredores, agentes y compañías de seguros medianas que quieren gestionar pólizas, clientes, siniestros y comisiones desde un único sistema. No encaja con grandes corporaciones con sistemas actuariales propios o requisitos de integración SAP muy complejos.
| Módulo | Límite / alcance | Coste orientativo |
|---|---|---|
| Gestión de pólizas | Registro de pólizas por ramo (auto, hogar, vida), fechas de vencimiento y de renovación, lista de renovaciones | desde 1 €/mes |
| CRM de clientes | Fichas de cliente, documentos, pólizas asociadas | incluido |
| Expedientes de siniestros | Apertura, seguimiento del expediente, documentos adjuntos | incluido |
| Emisión de pólizas | Emisión dentro de la plataforma, vinculada a cliente y aseguradora | incluido |
| Informes de comisiones | Campos de comisión en cada póliza; informes agregados por corredor, producto y periodo | incluido |
Una comparación honesta según los criterios que importan a un corredor de seguros.
| Criterio | 4insurance | Omniasig | Allianz | Groupama | Generali |
|---|---|---|---|---|---|
| Gestión de pólizas multiramo (auto, hogar, vida) | Sí | Limitado | Limitado | Limitado | Limitado |
| CRM integrado para la cartera de clientes | Sí | No | No | No | No |
| Expedientes de siniestros con seguimiento | Sí | Sí | Sí | Sí | Sí |
| Informes agregados de comisiones | Sí | Limitado | Limitado | Limitado | Limitado |
| Sistema independiente de cualquier aseguradora | Sí | No | No | No | No |
4insurance reúne en una única plataforma la gestión de pólizas por ramo, el CRM de clientes, los expedientes de siniestros, la emisión de pólizas y los informes de comisiones.
Sí. 4insurance es un sistema independiente para corredores, no un sistema ligado a una sola aseguradora. Las aseguradoras se registran como fichas separadas y cada póliza está vinculada a la suya.
El expediente se abre al registrar el suceso y conserva los documentos adjuntos y los pasos de seguimiento hasta su cierre. El expediente permanece en el registro del corredor.
Cada póliza tiene campos de comisión, y los informes agregados muestran las comisiones por corredor, producto, aseguradora y periodo.
