Each client has a file of their own, with contact details, their policies and their open claims files — a CRM built around the needs of insurance brokers.
In short: in insurance, the client relationship is tied to their policies: what cover they have, when it expires, which claims are open. 4insurance keeps each client's file together with this information, so when you contact a client you have their policies, renewal dates and claims files in front of you. The client file is the starting point for a new policy, a renewal or a claim. Several members of the team can consult the same file within the same account.
A generic CRM does not know what a policy, a renewal date or a claims file is. In 4insurance, the client file is linked to their policies: each policy shows its insurer, its type of insurance and its validity period, and the claims files opened on it appear on the same file. When you call a client, you see in one place what cover they have and which claims are open.
From the client file you start any action linked to them: a new policy, a renewal or a claims file. You do not need to search for the client across several lists, because their information is linked together.
The file shows the client's policies with their expiry and renewal dates, and the claims files recorded against each policy appear in the same file.
Several brokers or agents can work in the same account, on the same client files, so each person sees the same information about the client.
Yes. The client file shows their policies with the expiry and renewal dates, and the claims files recorded on those policies.
Yes. Several brokers or agents can work in the same account, on the same client files.
The renewals list in the policy portfolio shows the policies with an approaching renewal date, together with their client. The list is a working tool; contact with the client is made by the broker.
Yes. Claims files opened on the client's policies appear in their file, linked to the affected policy.
No. The platform does not send automatic messages to clients. Keeping the client informed remains the broker's responsibility.
Start with your existing clients: record their files, link them to their policies and to their claims files.
4insurance gives you a CRM built for brokerage: each client’s record, contacts, documents and linked policies, all in one place.
We are transparent — here is where 4insurance is not (yet) the best fit:
A fit for brokers who want a CRM specialised for insurance rather than a generic one adapted with effort. Not an enterprise CRM for sales teams of hundreds.
| Module | Limit / scope | Indicative cost |
|---|---|---|
| Policy management | Policy register by line (motor, property, life), expiry and renewal dates, renewals list | from €1/mo |
| Client CRM | Client records, documents, linked policies | included |
| Claims files | Registration, assessment, case tracking, attached documents | included |
| Policy issuance | Issuance inside the platform, linked to client and insurer | included |
| Commission reports | Commission fields on each policy; aggregate reports by broker, product, period | included |
An honest comparison on the criteria that matter for an insurance broker.
| Criterion | 4insurance | Omniasig | Allianz | Groupama | Generali |
|---|---|---|---|---|---|
| Multi-product policy management (motor, property, life) | Yes | Limited | Limited | Limited | Limited |
| Integrated CRM for client portfolio | Yes | No | No | No | No |
| Claims files with case tracking | Yes | Yes | Yes | Yes | Yes |
| Aggregate commission reports | Yes | Limited | Limited | Limited | Limited |
| System independent of any single insurer | Yes | No | No | No | No |
4insurance brings into one platform policy management by line, client CRM, claims files, policy issuance and commission reports.
Yes. 4insurance is a broker-independent system, not a system tied to a single insurer. Insurers are kept as separate records, and each policy is linked to its own insurer.
A claims file is opened when the event is registered. It keeps the attached documents and the processing steps until closure, and it stays in the broker’s records.
Each policy carries commission fields, and aggregate reports show commissions by broker, product, insurer and period.
